Effective Date: June 04, 2025

This Mobile Privacy Policy governs the use and handling of mobile user data collected by TheZenVista.com (“we,” “us,” or “our”) through SMS text messaging programs, mobile communications, and related mobile services. This policy is intended to supplement and work in conjunction with our main Privacy Policy.

We are committed to respecting and protecting your privacy across all channels, including mobile platforms. This policy outlines what information we collect via mobile communication, how we use it, your choices and rights, and how we safeguard your mobile data.

1. Scope of This Policy
This Mobile Privacy Policy applies specifically to the information we collect from users who opt into mobile alerts, text messaging programs, and other mobile-based communications via TheZenVista.com. It explains how mobile data is collected, used, and protected, and is applicable whether the user accesses our services via smartphone, tablet, or SMS-only devices.

2. Information We Collect via Mobile Platforms
When you opt into our mobile communications, we may collect the following information:

• Your mobile phone number

• Your mobile carrier information

• Time, date, and content of SMS messages sent to or received from you

• Response interactions with our messages (such as STOP, HELP, or other replies)

• Any other mobile-specific identifiers required to deliver services effectively

We do not collect location or GPS data unless you have explicitly granted permission through a separate opt-in mechanism.

3. How We Use Mobile Information
The mobile information we collect is used to:

• Deliver text message alerts regarding grants, stimulus updates, financial aid, and public assistance opportunities

• Confirm receipt of your subscription or interaction

• Respond to user inquiries sent via mobile

• Track opt-ins, opt-outs, and service-related confirmations

• Comply with regulatory requirements related to telecommunication messaging

Your information is not used for unsolicited marketing, and we do not share or sell your mobile information to third parties or affiliates for promotional purposes.

4. Consent and Opt-In Requirements
You must voluntarily opt into our mobile messaging program by providing your phone number and checking the appropriate consent box. This constitutes your express written consent under the Telephone Consumer Protection Act (TCPA) to receive recurring, informational, or service-related SMS communications. Consent is not required to purchase services or products.

5. Message Frequency and Content
Users who opt in can expect to receive a maximum of 5 messages per month.
Messages may include:

• New grant opportunities

• Program enrollment deadlines

• Emergency aid alerts

• Relevant educational content regarding financial relief and assistance

6. Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan. TheZenVista.com is not responsible for charges incurred through your participation in mobile messaging services.

7. How to Opt Out
You can opt out of mobile messaging at any time by replying to any text message with one of the following keywords: STOP, QUIT, END, CANCEL, or UNSUBSCRIBE. Once your request is received, you will no longer receive further messages unless you re-subscribe.

8. Support and Help Commands
If you need assistance at any time, you may reply to any message with the word HELP. You may also contact us directly for help at:

• Email: info@TheZenVista.com

• Phone: (855) 725-7072

Our team will respond to support inquiries during regular business hours.

9. Mobile Information Protection
We maintain industry-standard technical and organizational safeguards to protect the confidentiality, integrity, and availability of your mobile data. These measures include encryption, access control protocols, and regular system monitoring. While no system is completely secure, we make every effort to protect your information from unauthorized access, alteration, or disclosure.

10. Sharing of Mobile Information
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not rent or share your personal information without permission or as described in this policy.

11. Data Retention and Deletion
Mobile information is retained only as long as necessary to provide messaging services, comply with legal requirements, and manage system performance. If you unsubscribe or opt out, we retain your number only in a suppression list to ensure compliance with opt-out requests and prevent re-sending of messages. You may also request full removal of your mobile data from our records by contacting us directly.

12. Changes to This Mobile Privacy Policy
We reserve the right to update this Mobile Privacy Policy at any time. When changes are made, we will revise the “Effective Date” at the top of this page. If changes are significant, we will notify subscribers through an SMS message and/or email. Continued use of our mobile services after such changes constitutes acceptance of the new terms.

Contact Us
For questions or concerns about this Mobile Privacy Policy or your data, please contact:
TheZenVista.com
200 Wolfe Nursery Rd #1004
Stephenville, TX 76401
Email: info@TheZenVista.com
Phone: (855) 725-7072

By opting into our mobile messaging services, you confirm that you have read, understood, and agreed to this Mobile Privacy Policy.